We are here to help

Our team are available 24/7, 365 days a year

How do I make a booking?

It's easy to get your bookings on the road fast - you don't even need an account. Simply visit our booking page below if you want to book via a credit or debit card; alternatively you can login to your 5 Star Freight, Inc online account. Both options enable you to access real-time tracking and a full audit trail.

You can also book via our MyCourier App which is availale for both Android and Apple devices.

Click here to start your booking

How do I track my booking?

Whether your delivery is a business critical package, or a home delivery from a retailer, we won’t leave you hanging. All the information relating to your parcel is available at the touch of a button.

You can track your delivery in real-time, even if you don't have an account with us. If you are an account holder, simply login to your online account on this website or login to our MyCourier App. If you aren't yet an account holder with us you just need your delivery information - this can be the account number of the sender and the job or air waybill number.

Click here to start tracking your delivery

Resources

Explore our range of user guides to assist you in all things delivery. Whether it's utilising top tips to ensure your items are packaged correctly, understanding vehcile capacity, checking your preferred payment methods or using our SameDay Online booking system, we've got you covered.

Get in touch

If you need help with your delivery or you're just not quite sure what you need to get the job done, we are always here to help. Our customer service team are available 24/7, 365 days a year - you can either send us a message via the link below or give your local service centre team a call.

Click here to contact us